Terms of Service & Conditions
Effective Date: Updated for vivekgadgetsempire.com & Offline Store
1. Agreement to Terms
Welcome to Vivek Gadgets Empire (accessible via vivekgadgetsempire.com and our retail outlet). By making a purchase, browsing our website, or utilizing our services, you agree to be bound by these Terms of Service. This business is operated and owned by Vivek Kumar.
2. Business Model & Non-Manufacturing Disclaimer
Important Notice: Vivek Gadgets Empire is a retail & e-commerce seller. We source our products (Mobile Accessories, Earbuds, Smartwatches, Vlogging Gear, etc.) from authorized wholesale distributors, importers, and third-party vendors. We DO NOT manufacture any products ourselves.
- We do not hold product design, chemical, hardware, or structural patents for the items sold.
- Any inherent manufacturing defect, design flaw, or battery/hardware malfunction is strictly the liability of the respective manufacturer/importer.
- Our responsibility is limited solely to pre-dispatch testing, proper packaging, and handling order fulfilment.
3. Pricing, Availability & Errors
Prices for products are subject to change without prior notice. While we strive to display accurate pricing and descriptions, inadvertent typographical errors or system glitches may occur. We reserve the right to cancel or refuse any order containing mispriced items or incorrect inventory availability.
4. Orders & Testing Policy
To protect buyers from receiving defective units, items may undergo physical & functional inspection prior to dispatch or hand-over at our offline retail counter (Gali No. 10, 30 Feet Rd, Johri Extension, Delhi - 110094).
Warranty claims (where applicable) are processed strictly according to individual product brand terms or our store replacement guidelines.
5. Limitation of Legal Liability
In no event shall Vivek Gadgets Empire, its owner (Vivek Kumar), or employees be liable for any indirect, incidental, punitive, or consequential damages arising out of product usage, improper voltage application, physical wear & tear, or third-party device compatibility issues. Total financial liability shall not exceed the actual purchase amount paid by the customer for the specific product.
6. Trademarks & Brand Rights
All brand names, trademarks, logos, and images referenced on vivekgadgetsempire.com belong to their respective corporate owners. Their use on our platform is solely for product identification and retail presentation purposes, with no claim of original trademark ownership or direct brand endorsement unless explicitly partnered.
7. Governing Law & Legal Jurisdiction
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India. Any legal dispute, claim, or proceedings shall be subject strictly to the exclusive jurisdiction of the Courts in Delhi, India.
Store Contact Information
Store Name: Vivek Gadgets Empire
Proprietor: Vivek Kumar
Offline Address: Gali Number 10, 30 Feet Rd, Johri Extension, Delhi, 110094
Official Website: vivekgadgetsempire.com